Refund Policy

We hope that you are fully satisfied with your LovexLove purchase. If not, you may return or exchange purchased item within 14 days after receiving your order. 

 Please note that you must always contact and notify us by email before sending any returns. You can contact us at hello@lovexlove.fi.

The goods must be shipped back without delay. Always save your receipt.

All purchases made from November 23rd to December 24th are eligible for return or exchange until January 14th, 2024. 

 

Gift cards can not be returned. 

 

Please note that return delivery costs are paid by the customer. The original shipping costs paid by the customer will not be refunded on any returned orders – only the cost of the actual items returned will be refunded. 

 

Items must be sent back unused, undamaged, in their original packaging. LovexLove reserves the right to reject any returns showing signs of wear, damage or alterations. 

 

For repairs or faulty items, please email us at hello@lovexlove.fi.

 

 After we have received and accepted the returned item, we will issue a refund following your method of payment.

 

Return address:

Love x Love Oy / Mira Alaluusua

Hatanpään valtatie 34 B

33100 Tampere

Finland