Personal information we collect
When you make a purchase or attempt to make a purchase through the Site, or subscribe to our newsletters we collect certain information from you that may include:
- your name
payment information (including credit card numbers)
We refer to this information as “Order Information.”
Also when you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
How do we use your personal information?
-We use the Order Information that we collect generally to fulfill any orders placed through the Site including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations
-Fulfilling requests for products, services or information
-Processing returns and exchanges
-Tracking and confirming online orders
-Marketing and advertising products and services
-Conducting research and analysis
-Establishing and managing your accounts with us
-Communicating things like special events, promotions and surveys
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal information
We do not sell, rent or trade your personal information to third parties. We may share your information with third parties to perform our services such as:
-Maintaining our regular customer program
-Sending marketing communications
-Conducting research and analysis
We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
In order to offer you Klarna's payment methods, we might in the
checkout pass your personal data in the form of contact and order
details to Klarna, in order for Klarna to assess whether you qualify for
their payment methods and to tailor those payment methods for you. Your
personal data transferred is processed in line with Klarna's own
privacy notice: https://www.klarna.com/international/privacy-policy/
Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. Our service providers outside EU meet the EU's General Data Protection Regulation.
Love x Love Oy reserves the right to transfer personal data and other information received from the User to the authorities in the case of infringement of applicable laws and regulations.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.